
I asked GPT-4 how artificial intelligence will disrupt the job market by the year 2028. GPT-4 paints a complex picture of the future of work in 2028 (one that is automated in many ways but still values uniquely human capabilities). Its insights offer food for thought on how people can skillfully handle this AI-supported job market. Of course, the actual future depends on many factors we can't predict yet.
"By 2028, AI disruption in the job market will have shown up in several significant ways, changing not just how jobs are performed but also how they are found, filled, and managed.
Hyper-automated recruitment
Deep learning in candidate assessment: Recruitment processes are fully automated, using deep learning algorithms to assess a candidate's technical skills, emotional intelligence, and cultural fit within seconds. However, AI still lacks human judgment on intangibles like integrity, potential, and real-world adaptability. Traditional CVs have been replaced by automatic, AI-generated career profiles updated in real-time.
Want to practice what you just read?
Get real-time AI feedback on your interview answers. No credit card needed.
Virtual Reality (VR) interviews: Interviews are conducted in VR environments, where AI assessors evaluate candidates on hundreds of parameters, from technical knowledge to body language. Yet human input remains important for interpreting unspoken cues and balancing data-based insights.
Job roles and skill requirements
AI-supported roles: Many traditional jobs now require employees to manage and work with AI systems. For example, healthcare providers don't just use medical knowledge but also interact with AI diagnostics and robotic surgical assistants. This demands skills like communicating effectively with AI, evaluating AI bias, and determining when human intervention is necessary.
Specialization in human-focused skills: As AI takes over more technical and data-driven roles, uniquely human skills become more valuable. Things like conflict resolution, persuasion, creative problem-solving, and ethical decision-making. There is also greater demand for emotional labor (the ability to empathize, influence, and connect on a human level).
Gig economy 2.0
The development of the gig economy into its 2.0 version by 2028 will represent a major shift, driven largely by advances in artificial intelligence. While the initial phase of the gig economy democratized work by breaking down traditional employment barriers, its next version promises to bring unprecedented efficiency, personalization, and growth potential. One of the most striking features will be AI-managed freelancing.
AI-managed freelancing: Gone are the days of sifting through endless project listings or client proposals. Advanced AI algorithms will analyze multiple dimensions (skills, experience, client needs, project timelines, and even working styles) to create the most optimal match between freelancers and projects. However, self-motivation and self-management are still needed to thrive in fragmented, fluid roles.
Personal AI agents: Highly advanced personal AI agents represent individuals in the job market, constantly negotiating contracts, seeking opportunities, and even upgrading skills via online courses. Yet building authentic professional relationships remains important, as does understanding unspoken workplace norms.
Preparing for 2028: what can you do today?
Skill development
Human-AI collaboration: Develop skills that improve human-AI collaboration. Communicating with AI systems, evaluating AI bias, knowing when to override AI, and combining AI capabilities with human judgment.
Building uniquely human skills: Focus on developing soft skills like creativity, strategic thinking, persuasion, empathy, and ethical reasoning. These will complement technical AI capabilities.
Network building for the future
Global and authentic networking: In a remote world, build an international network while still developing authentic connections and understanding cultural differences.
Diversify strategically: Diversify your network strategically, not just for reach but also for insight into different perspectives, industries, and roles.
Personal branding
Highlight soft skills: Develop an online personal brand highlighting both your technical capabilities and soft skills like creativity, communication, and emotional intelligence.
Portfolio of adaptability: Maintain a portfolio showing your adaptability, your ability to re-skill and evolve, and examples of managing complex roles.
Emotional well-being
Active resilience: Don't just manage stress. Build resilience through activities like mindfulness, improving self-awareness, and setting positive goals.
Growth mindset: Build a mindset oriented towards constant learning and development rather than just static skills and achievements.
Additional specialized elements and targeted strategies
Regulatory and ethical factors
AI governance knowledge: Understanding AI ethics, biases, and governance will become mainstream knowledge. Anyone using AI should grasp its legal and ethical implications.
Data rights management: Data privacy and consent will be important with AI-driven HR systems. Individuals need to understand their data rights and how to negotiate for them.
Personal adaptability quotient (AQ)
AQ assessments: Adaptability assessments will become as commonplace as IQ and EQ tests. Identify and improve your AQ using regular assessments and scenario planning exercises.
Explaining value: Learn to quantify and explain your value, especially those uniquely human strengths that AI can't replicate.
Network analytics and maintenance
Careful improvement: Use AI tools for network analytics carefully while still prioritizing authentic relationship building and understanding unspoken norms.
Active management: Take an active approach to managing your network health using AI analytics, but focus on building relationships, not just improvement and reach.
Portfolio careers and skill stacking
Multi-disciplinary skills: Prepare for portfolio careers by developing multi-disciplinary skill-stacks and getting comfortable with fluid, rapidly evolving roles.
Using AI creatively: Artists, writers, and designers will work with AI generative tools, requiring skills in combining AI capabilities with human creativity and oversight.
Lifelong learning and credentialing
Micro-credentials: Stack micro-credentials like digital badges and nanodegrees as you rapidly gain skills in bite-sized bursts.
Peer-to-peer learning: Complement formal education with community-based peer-to-peer learning to acquire in-demand skills quickly and organically.
Contingency preparations
Job security funds: Prepare for career turbulence by setting up emergency funds to enable upskilling, role transitions, and career changes.
Explaining human value: Future-proof your role by identifying and explaining the unique human strengths you bring that AI can't replicate. Quantify your value.
The social and psychological aspects
Human connections: With human relationships becoming more valuable, actively develop abilities like emotional intelligence, empathy, conflict resolution, and influence.
Mental health support: Prioritize your mental health amid constant change. Seek organizational support, build resilience, and develop healthy coping strategies.
In summary, with some balance, foresight, and active efforts, individuals can still steer their career paths despite significant AI disruption. As long as we focus on amplifying our human strengths rather than competing with AI capabilities, the future of work can be one of unprecedented change, creativity, and achievement."
Citations
Aral, S., & Van Alstyne, M. (2011). The Diversity-Bandwidth Trade-off. American Journal of Sociology, 117(1), 90-171.
Arntz, M., Gregory, T., & Zierahn, U. (2016). The Risk of Automation for Jobs in OECD Countries: A Comparative Analysis. OECD Social, Employment and Migration Working Papers, No. 189, OECD Publishing, Paris.
Deming, D. J. (2017). The Growing Importance of Social Skills in the Labor Market. The Quarterly Journal of Economics, 132(4), 1593–1640.
Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: perseverance and passion for long-term goals. Journal of Personality and Social Psychology, 92(6), 1087.
Granovetter, M. S. (1983). The Strength of Weak Ties: A Network Theory Revisited. Sociological Theory, 1, 201-233.
Hochschild, A. R. (1983). The Managed Heart: Commercialization of Human Feeling. University of California Press.
Kornish, L. J., & Ulrich, K. T. (2011). Opportunity Spaces in New approach: Empirical Analysis of Large Samples of Ideas. Management Science, 57(1), 107-128.
Labrecque, L. I., Markos, E., & Milne, G. R. (2011). Online Personal Branding: Processes, Challenges, and Implications. Journal of Interactive Marketing, 25(1), 37-50.
Martin, R. L. (2007). The Opposable Mind: How Successful Leaders Win Through Integrative Thinking. Harvard Business Press.
Willis, J. E., Strunk, K. O., & Hardré, P. L. (2013). Motivation and Learning in an Online, Unmoderated, Mathematics Workshop for Teachers. Educational Technology Research and Development, 61(2), 279-305.
Zwitter, A., & Hadfield, G. (2019). Decoding the Regulatory Market of Human and Machine Intelligence. Harvard Business Review.
Vidal Graupera
September 6, 2023
