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What your feedback measures

A demanding review of the evidence in your answers, with specific ways to make the next answer stronger.

Rubric version 2026-09-08. These are coaching scores, not hiring predictions or official company scorecards.

How the scores work

We match candidate evidence to the criteria below. Polished delivery, a prestigious employer, long answers, and claims of success do not earn a high score on their own. Scores above 80 require strong support; scores above 90 require exceptional evidence.

0-29
Not responsive

An assessable answer does not address the question, or the account directly contradicts the competency being assessed.

30-49
Claims without support

Relevant intentions or general claims, with little concrete explanation of what the candidate actually did or why.

50-64
Partial evidence

A relevant example and some concrete actions, but material gaps in ownership, reasoning, or the outcome when it was asked for.

65-79
Credible, with gaps

Specific, relevant actions and a plausible rationale. The answer addresses the core question, but important decisions, tradeoffs, or supporting results still need probing.

80-89
Strong evidence

Clear personal contribution, well-explained decisions, constraints and tradeoffs, and credible outcomes where relevant. Few substantive follow-ups are needed.

90-100
Exceptional evidence

Unusually thorough and precise evidence on the assessed competency: sound judgment under constraints, meaningful alternatives, well-supported impact, and learning applied in practice where relevant. Fluency alone never qualifies.

Not assessed
The criterion was not relevant, the transcript is incomplete, or there is not enough attributable evidence. This is excluded from the average. A complete answer that leaves out a requested explanation is still a scored weakness.

Framework scores average their assessed criteria. The overall score averages assessed frameworks. Overlapping frameworks are different perspectives on the same evidence. Scores from different questions, roles, transcript coverage, or rubric versions are not directly comparable.

Answer quality

A baseline for any interview answer. Assess how convincingly the answer addresses the actual question, using the role and level only when supplied.

Use across interview types. Reflection applies when learning or a past experience is discussed. Assess technical correctness only when the provided material supports it.

Relevance and completeness

Directly answers the question and its substantive follow-ups without replacing it with a rehearsed adjacent story.

Weak evidence
Repeats the question, stays generic, or leaves the central request unanswered.
Strong evidence
Answers every material part, prioritizes the point, and connects supporting detail to the question.
Specific evidence and ownership

Concrete actions, scope, constraints and the candidate's own contribution, distinguished from the team's work.

Weak evidence
Relies on 'we', titles, intentions, or unsupported success claims without explaining contribution.
Strong evidence
Shows exactly what the candidate did, how others contributed, and the evidence supporting their account.
Reasoning and judgment

Explains why decisions were made, alternatives considered, uncertainty and relevant tradeoffs.

Weak evidence
Lists actions with no rationale, or asserts a solution is best without support.
Strong evidence
Connects decisions to constraints and evidence, explains alternatives, and acknowledges limitations.
Clarity and organization

An understandable, focused explanation at the level of detail needed for this question.

Weak evidence
A hard-to-follow sequence, unexplained jargon, or repetition obscures the answer.
Strong evidence
Makes the key point easy to follow with a logical sequence and relevant detail, without needing a fixed word count.
Outcomes and learning

For experience-based questions, explains what changed, how the candidate knows, and what they learned when relevant.

Weak evidence
Says it went well without observable support, or offers a generic lesson disconnected from events.
Strong evidence
Provides credible quantitative or qualitative results, acknowledges limits or failure, and shows how learning changed later behavior.

Source guidance: OPM: Structured interviews. Criteria and scoring anchors are Interview Igniter's interpretation.

Behavioral storytelling (STAR)

Assess evidence in a behavioral example. STAR is a way to organize an answer, not a separate competency or a script the candidate must recite.

Use for questions asking about a past event. Do not force STAR onto introductions, motivation, hypothetical cases, or technical explanations. Situation and task may be combined; headings and a fixed sequence are not required.

Situation

Enough context, stakes and constraints to understand the example.

Weak evidence
A generic setting or long background that still leaves the challenge unclear.
Strong evidence
Brief, specific context makes the difficulty and relevant constraints understandable.
Task

The candidate's responsibility and intended outcome, separate from the whole team's goal.

Weak evidence
Unclear ownership, goal, or definition of success.
Strong evidence
A concrete responsibility and success condition show what the candidate was accountable for. Context already established by the interviewer or follow-ups need not be repeated.
Action

What the candidate personally did, how, and why, including collaboration and important decisions.

Weak evidence
Intentions, job duties, or an unexplained 'we solved it' stand in for actual actions.
Strong evidence
Specific steps and decision rationale establish individual contribution, alternatives, and tradeoffs.
Result

What actually happened, evidence of impact, attribution limits, and learning appropriate to the question.

Weak evidence
Only a claimed success, no supported outcome, or a lesson unconnected to the example.
Strong evidence
Observable results and honest limits show the effect of the actions. Failure can score highly when judgment, accountability, and learning are well evidenced.

Source guidance: Amazon: Interview preparation tips. Criteria and scoring anchors are Interview Igniter's interpretation.

Leadership and collaboration

Assess demonstrated leadership behaviors. Leadership can come from an individual contributor; seniority, charisma, and the number of direct reports do not earn points.

Select competencies the question actually probes. Delegation or people development is not required in every answer. Use supplied role scope rather than assuming an executive bar.

Direction and prioritization

Frames the problem, defines success, and makes explicit choices about what matters.

Weak evidence
Lists goals without priorities or describes a vision with no connection to action.
Strong evidence
Aligns stakeholders on a concrete goal and explains what was deprioritized and why.
Decision-making under constraints

Uses available evidence, seeks relevant perspectives, and handles uncertainty and tradeoffs.

Weak evidence
Claims decisiveness or consensus without explaining the judgment behind the choice.
Strong evidence
Compares options and risks, explains the decision, and adjusts when new evidence warrants it.
Influence and collaboration

Listens, resolves disagreement, communicates decisions, and works across boundaries.

Weak evidence
Blames others, claims buy-in without explaining it, or equates leadership with authority.
Strong evidence
Shows how different perspectives shaped the work and how disagreement was resolved without hiding the tradeoff.
Ownership and accountability

Owns decisions and mistakes, gives others credit, and follows through.

Weak evidence
Claims team success as individual success or deflects responsibility for setbacks.
Strong evidence
Defines their contribution accurately, addresses mistakes, and builds mechanisms that prevent recurrence.
Developing and enabling others

Coaches, delegates with support, creates growth opportunities, or removes barriers when relevant.

Weak evidence
Equates delegation with assigning tasks or asserts empathy without a concrete behavior.
Strong evidence
Shows how another person or team became more capable or autonomous, with observable follow-through.
Results and adaptation

Connects actions to results and demonstrates learning, including from failure.

Weak evidence
States a positive outcome with no basis or describes a lesson never applied.
Strong evidence
Explains outcomes and limits, then shows how the learning improved later decisions or systems.

Source guidance: OPM: Structured interviews. Criteria and scoring anchors are Interview Igniter's interpretation.

Amazon Leadership Principles

A coaching lens based on Amazon's 16 public Leadership Principles, not Amazon's internal hiring scorecard.

Identify only principles the question probes or the answer meaningfully demonstrates. Do not expect all 16 in one answer, reward name-dropping, or deduct for unrelated principles. Explain tensions between principles rather than rewarding action at any cost.

Customer Obsession

Understands customer needs and works backward from them.

Weak evidence
Calls work customer-focused without evidence of the need or the effect.
Strong evidence
Uses customer evidence to make decisions, including long-term trust and tradeoffs.
Ownership

Takes responsibility beyond immediate tasks and considers long-term effects.

Weak evidence
Deflects problems or claims ownership without follow-through.
Strong evidence
Addresses a consequential gap, follows through, and considers consequences beyond their team.
Invent and Simplify

Finds a useful new approach or removes unnecessary complexity.

Weak evidence
Claims innovation without explaining what changed or why it helped.
Strong evidence
Explains a useful new approach or simpler mechanism, how it was tested, and its impact.
Are Right, A Lot

Exercises judgment while seeking diverse evidence and testing assumptions.

Weak evidence
Equates being right with certainty or dismissing disagreement.
Strong evidence
Seeks disconfirming evidence and explains how it changed or strengthened the decision.
Learn and Be Curious

Seeks knowledge and applies learning.

Weak evidence
Mentions curiosity or taking a course without application.
Strong evidence
Shows a learning gap, deliberate investigation, and a concrete change in approach.
Hire and Develop the Best

Improves hiring, coaching, growth, or capability when the role and question make it relevant.

Weak evidence
Claims high standards or strong hires without describing evaluation or development.
Strong evidence
Uses clear standards and concrete support, with evidence of better selection or another person's growth.
Insist on the Highest Standards

Identifies meaningful quality gaps and prevents recurring defects.

Weak evidence
Demands perfection without explaining standards or mechanisms.
Strong evidence
Defines quality, finds root causes, and establishes a durable improvement.
Think Big

Connects a broader opportunity to a credible direction.

Weak evidence
An ambitious slogan without reasoning or a path to value.
Strong evidence
Explains a significant opportunity, assumptions, and how to test or pursue it.
Bias for Action

Moves promptly with calculated risks and proportionate safeguards.

Weak evidence
Acts quickly without assessing consequences or learning.
Strong evidence
Distinguishes reversible decisions, limits risk, and uses feedback to adapt.
Frugality

Creates value under resource constraints.

Weak evidence
Cuts cost without considering quality, customers, or people.
Strong evidence
Makes a resource tradeoff that preserves the important outcome and explains its cost.
Earn Trust

Listens, communicates candidly, acknowledges mistakes, and respects others.

Weak evidence
Claims trust or likability without describing conduct.
Strong evidence
Shows specific actions that repaired or sustained trust, including difficult communication.
Dive Deep

Checks details, mechanisms, and evidence rather than relying on surface metrics.

Weak evidence
Cites a dashboard or intuition without investigating the underlying issue.
Strong evidence
Reconciles conflicting signals, finds a cause, and connects detail to a decision.
Have Backbone; Disagree and Commit

Challenges respectfully with evidence, then supports an agreed direction.

Weak evidence
Equates disagreement with stubbornness or commitment with silent compliance.
Strong evidence
Explains the principled challenge, the decision, and constructive follow-through.
Deliver Results

Prioritizes key outcomes and overcomes obstacles without hiding compromises.

Weak evidence
Asserts success with no evidence or ignores quality and longer-term costs.
Strong evidence
Shows meaningful outcomes, the obstacles addressed, and credible attribution and quality.
Strive to be Earth's Best Employer

Improves safety, inclusion, support, or growth through concrete actions.

Weak evidence
Asserts a positive culture without behavior or outcomes.
Strong evidence
Identifies a workplace need and demonstrates a practical improvement for people.
Success and Scale Bring Broad Responsibility

Considers wider consequences for customers, employees, partners, communities, or the environment.

Weak evidence
Claims positive impact while ignoring relevant external consequences.
Strong evidence
Examines second-order effects and takes concrete responsibility for mitigating harm or creating durable benefit.

Source guidance: Amazon: Leadership Principles. Criteria and scoring anchors are Interview Igniter's interpretation.

Google-inspired collaboration

Replaces the vague Googleyness/culture-fit label with observable collaboration and learning behaviors. This is an Interview Igniter coaching lens, not Google's official or current internal hiring rubric.

Use when the question probes ambiguity, collaboration, initiative, or learning. Do not assess similarity to existing employees, likability, personality, social style, enthusiasm, or a cultural stereotype. Role knowledge and technical reasoning need separate assessments.

Navigating ambiguity

Clarifies uncertain goals, states assumptions, and tests the most important unknowns.

Weak evidence
Claims comfort with uncertainty but describes no method for working through it.
Strong evidence
Turns an ambiguous problem into a useful next step and revises assumptions with evidence.
Learning and intellectual humility

Seeks feedback, acknowledges limits, and changes views when warranted.

Weak evidence
Mentions feedback without showing how it affected behavior.
Strong evidence
Explains a mistaken assumption or knowledge gap and a specific, applied change.
Inclusive collaboration

Invites relevant perspectives and works constructively through disagreement.

Weak evidence
Says everyone agreed, or attributes success to fitting in, without explaining collaboration.
Strong evidence
Shows how different perspectives improved a decision and how the candidate handled tension respectfully.
Initiative and shared leadership

Steps forward when useful, enables others, and steps back when another person is better positioned.

Weak evidence
Equates initiative with individual heroics, authority, or doing everything themselves.
Strong evidence
Takes purposeful action, shares credit, and adjusts their role to the team's needs.
User and stakeholder focus

Checks whose problem is being solved and incorporates relevant feedback.

Weak evidence
Assumes what users need without evidence or ignores affected stakeholders.
Strong evidence
Explains how user or stakeholder evidence shaped choices and how effects were checked.

Source guidance: Google re:Work: Structured interviewing (Japanese). Criteria and scoring anchors are Interview Igniter's interpretation.